Our Player Protection Tools
bj88 gives you full control over your gaming activity. These tools are available directly from your account settings — free, instant, and always available to players across Bangladesh.
Deposit Limits
Set daily, weekly, or monthly deposit caps in Bangladeshi Taka (BDT) to ensure you never spend more than you intend to. Limits take effect immediately when lowered.
Session Time Limits
Define how long you can play in a single sitting. When your time limit is reached, bj88 will display a clear notification and, if needed, log you out automatically.
Time-Out Feature
Need a short break? Activate a temporary time-out for 24 hours, 7 days, or 30 days. During this period your account will be inaccessible for all wagering activity.
Self-Exclusion
For longer-term breaks, self-exclusion closes your bj88 account for a minimum of 6 months up to 5 years. This cannot be reversed once activated — take your time before choosing.
Loss Limits
Set a maximum amount you are comfortable losing over a given period. Once your loss limit is reached, your account is automatically restricted from further wagering until the period resets.
Reality Checks
Enable periodic pop-up reminders that show how long you have been playing and how much you have wagered. A simple nudge to help you stay aware and in control.
Recognising the Warning Signs
Problem gambling can develop gradually and is not always easy to spot from the inside. bj88 encourages all players in Bangladesh to be honest with themselves. The signs below can indicate that gambling is starting to cause harm. If several of these apply to you, please use our self-exclusion tool or contact support right away.
- Spending more money on gambling than you originally planned or can comfortably afford.
- Chasing losses — continuing to bet in an attempt to win back money you have already lost.
- Borrowing money from family, friends, or financial institutions specifically to fund gambling.
- Feeling restless, irritable, or anxious when you are not able to gamble or when trying to cut down.
- Neglecting work, studies, family responsibilities, or health because of time spent gambling.
- Hiding your gambling activity from people close to you or lying about how much you have spent.
- Using gambling as a way to escape stress, anxiety, depression, or personal problems.
- Continuing to gamble even after making a decision or promise to yourself that you would stop.
Quick Self-Assessment
Be honest with yourself. If you answer "yes" to three or more of the following questions, we strongly encourage you to activate a time-out or self-exclusion on your bj88 account and seek support.
- Have you ever gambled with money that was meant for essential expenses like rent, food, or utility bills?
- Do you feel the need to bet with increasing amounts of money to get the same level of excitement?
- Have you tried to cut back or stop gambling but found it difficult or impossible to do so?
- Has gambling caused significant arguments or tension in your relationships with family or friends?
- Do you spend a significant amount of time thinking about past gambling sessions or planning the next one?
- Have you ever felt guilt, shame, or regret after a gambling session?
Our Responsible Gaming Policies
bj88 enforces strict policies to protect players across Bangladesh. Click each policy to read the full details.
bj88 strictly prohibits any individual under the age of 18 from accessing, registering, or participating in any form of gambling on our platform. This is a non-negotiable requirement and applies to every player in Bangladesh without exception.
All new accounts are subject to age verification during the Know Your Customer (KYC) process. Players must submit a valid government-issued National ID card, passport, or birth certificate confirming they are at least 18 years of age. Accounts that cannot be verified will be suspended immediately.
- Age verification is mandatory before any withdrawal is processed.
- bj88 uses third-party KYC providers to cross-check submitted documents.
- Any attempt to circumvent age verification will result in permanent account closure and forfeiture of all balances.
- If you are aware of a minor accessing bj88, please report it immediately to [email protected].
We also strongly recommend that parents and guardians use parental control software to restrict access to gambling websites on shared or family devices. Gaming is an adult activity — keeping it that way protects everyone.
Deposit limits are one of the most effective ways to stay in control of your gaming budget. bj88 allows every registered player to set personal deposit limits directly from the Account Settings section after logging in.
- Daily Limit: The maximum amount you can deposit into your bj88 account within any 24-hour rolling period.
- Weekly Limit: The maximum total deposits allowed within any 7-day rolling period.
- Monthly Limit: The maximum total deposits allowed within any calendar month.
When you reduce your deposit limit, the new lower limit takes effect immediately and cannot be reversed for a minimum of 24 hours. When you increase a deposit limit, a mandatory cooling-off period of 7 days applies before the increase comes into force. This deliberate delay gives you time to reconsider.
Deposit limits apply across all payment methods on bj88, including bKash, Nagad, and Rocket. You cannot bypass a deposit limit by switching payment methods.
If you feel that you need a break from gaming — even a short one — bj88's time-out feature lets you pause your account quickly and without fuss. Time-outs can be activated from your account settings in seconds.
- 24-Hour Time-Out: Ideal for a quick break after a long session or a stressful day.
- 7-Day Time-Out: Suitable for a week-long cooling-off period to reassess your gaming habits.
- 30-Day Time-Out: A full month away from the platform to reset and reflect.
- Custom Duration: Contact our support team to set a custom time-out period that suits your needs.
During a time-out period, your account will be completely locked for all wagering, deposits, and promotional participation. You may still contact customer support or request withdrawal of existing balances during this period.
Time-outs cannot be removed early. This is intentional — it ensures the break is meaningful and effective. When your time-out expires, access is automatically restored and you will receive a notification.
Self-exclusion is a serious, long-term commitment designed for players who believe their gambling has become or may become a significant problem. bj88 treats all self-exclusion requests with the highest urgency and implements them immediately.
- Self-exclusion periods are available for 6 months, 1 year, 3 years, or 5 years.
- A permanent self-exclusion option is also available for players who do not wish to return.
- Once activated, self-exclusion cannot be lifted or reversed for the full duration of the chosen period.
- During self-exclusion, your account is fully locked, and all marketing communications are permanently stopped.
- Any remaining account balance will be returned to you via your registered payment method (bKash, Nagad, or Rocket) after your identity is verified.
To activate self-exclusion, go to Account Settings and select the Responsible Gaming section, or contact our support team at [email protected]. Our agents are trained to handle these requests with empathy, urgency, and complete confidentiality.
We ask that you also take steps to block access to other gambling platforms during your self-exclusion period. Taking a comprehensive break from all gambling gives you the best chance of recovery.
bj88 is committed to marketing its services in a responsible, honest, and transparent way. Our promotions are designed for entertainment purposes and are never intended to mislead players or encourage irresponsible gambling.
- All promotional materials clearly state bonus terms, wagering requirements, and expiry dates.
- bj88 never targets self-excluded players with promotional offers.
- Players who have activated deposit limits will not receive promotions that encourage them to exceed those limits.
- All players can opt out of marketing communications at any time through account settings or by emailing [email protected].
- bj88 does not market gambling as a way to solve financial problems or as a guaranteed source of income.
Getting Help and Support
You do not have to face gambling-related problems alone. bj88 and these resources are here for you whenever you need them.
bj88 24/7 Support
Our dedicated customer support team is available around the clock via live chat and email. Contact us at [email protected] to activate any responsible gaming tool on your account or to talk through your concerns in confidence.
Professional Counselling
If you feel that gambling is seriously affecting your mental health, relationships, or finances, seeking professional counselling is a positive and courageous step. Our support team can help direct you to appropriate mental health resources available in Bangladesh.
Talk to Someone You Trust
Opening up to a trusted family member or close friend about gambling concerns can be incredibly powerful. People who care about you want to help. A conversation can be the first step toward regaining control of your gaming habits.
Financial Guidance
If gambling has caused financial hardship, speaking with a qualified financial adviser can help you create a realistic plan to recover. Never gamble to try and recover financial losses — this approach almost always makes the situation worse.
Protecting Young People
Parents and guardians are encouraged to use internet filtering and parental control software on all shared devices to prevent underage access to gambling sites. Talk openly with young people in your home about the risks associated with gambling.
View Our FAQ
Our FAQ page covers common questions about responsible gaming tools, how to activate limits, self-exclusion procedures, account settings, and much more. It is a good place to start if you want quick answers about staying safe on bj88.
bj88's Commitment to Responsible Gaming
At bj88, responsible gaming is not just a legal requirement — it is a genuine commitment that sits at the heart of everything we do. We believe that the best player is an informed, in-control player who enjoys our platform as a form of entertainment, not as a financial strategy or an escape from life's challenges.
We understand that the online gaming landscape in Bangladesh is relatively new for many players. A lot of people are discovering cricket betting, casino games, and slots for the very first time through platforms like bj88. That makes responsible gaming education even more important. We take that responsibility seriously, and we make sure our tools, policies, and support channels are as accessible as possible for every player — regardless of their experience level.
Our internal responsible gaming team reviews player activity on a regular basis and may proactively reach out to players who show patterns that could indicate problem gambling. If you receive such a message from us, please do not ignore it — it comes from a place of genuine care for your wellbeing. We will never penalise a player for choosing to use our responsible gaming tools or for requesting support.
bj88 also works to ensure that our bonus and promotional structures are designed fairly. We do not offer bonuses that create unrealistic expectations or place excessive wagering pressure on players. All bonus terms are clearly published on the relevant promotion pages, and our support team is always happy to explain any terms you find confusing before you opt in.
If gambling ever stops being fun for you, that is the signal to step back. bj88 will always be here when you are ready to return — and when you do come back, we will make sure you have every tool you need to play safely, smartly, and within your means. Your long-term enjoyment matters far more to us than any single bet.
Play Responsibly with bj88
Ready to enjoy bj88 the right way? Browse our games, check our FAQ for more guidance, or log in to review your responsible gaming settings right now.